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This Dot.Inc Solutions Acceptable Use Policy/Terms of
Service ("AUP/TOS") describe the proper kinds of
conduct and prohibited uses of Dot.Inc Solutions's
hosting services (the "Services"). This AUP is not
exhaustive and Dot.Inc Solutions reserves the right to
modify this AUP at any time, effective upon posting of
the modified AUP. By registering for and using the
Services, and thereby accepting the terms and
conditions of this AUP, you agree to abide by these
conditions as modified from time to time. Any
violation of the AUP may result in the suspension or
termination of your account or such other action as
Dot.Inc Solutions deems appropriate.
IMPORTANT NOTE - Dot.Inc Solutions has the right to
discontinue service, or deny access to anyone who
violates our Policies or the terms and conditions
shown below WITHOUT WARNING OR PRIOR NOTICE. No
refunds or fees paid will be made if account
termination is due to violation of the terms outlined
below.
Shared Server Abuse
Any attempt to undermine or cause harm to a server, or
customer, of Dot.Inc Solutions is strictly prohibited.
Unauthorized use of other people's accounts or
computers Dot.Inc Solutions will strongly react to any
use or attempted use of an Internet account or
computer without the owner's authorization. Such
attempts include "Internet scamming" (tricking other
people into releasing their passwords), password
robbery, security hole scanning etc.
Any unauthorized use of accounts or computers by a
Dot.Inc Solutions customer, whether or not the
attacked account or computer belongs to Dot.Inc
Solutions, will result in action against the attacker.
Possible actions include warnings, account suspension
or cancellation, and civil or criminal legal action,
depending on the seriousness of the attack.
Customers may not run IRC, bots or clients on shared
servers. Unacceptable uses also include, but are NOT
limited to: Bulk emailing, unsolicited emailings,
newsgroup spamming, pornographic content, illegal
content, copyright infringement, trademark
infringement, warez, cracks, software serial numbers,
and/or anything else determined by Dot.Inc Solutions
to be unacceptable use of Dot.Inc Solutions's services
including abuse of server resources.
All hosting accounts may be terminated that include
the following content or which have links to the
following content:
-
Providing material that is
grossly offensive to the Web community including
blatant expressions of bigotry, racism or hatred.
-
Promoting or providing
instructional information about illegal activities,
or promoting physical harm or injury against any
group or individual.
-
Displaying material that
exploits children under 18 years of age.
-
Acts of copyright infringement
including offering pirated computer programs or
links to such programs, information used to
circumvent manufacturer-installed copy-protect
devices, including serial or registration numbers
for software programs, or any type of cracker
utilities.
-
Exporting encryption software
over the Internet or otherwise, to points outside
the United States.
-
Distributing information
regarding the creation of and sending Internet
viruses, worms, Trojan horses, pinging, flooding,
mailbombing, or denial of service attacks. Also,
activities that disrupt the use of or interfere with
the ability of others to effectively use the network
or any connected network, system, service, or
equipment.
-
Advertising, transmitting, or
otherwise making available any software, program,
product, or service that is designed to violate this
AUP, which includes the facilitation of the means to
spam, initiation of pinging, flooding, mailbombing,
denial of service attacks, and piracy of software.
Any account that is deactivated by the abuse team
will be charged the following reactivation fees:
1st offense - $25.00
2nd offense - $100.00
3rd offense - $500.00 + Account termination
This fee will only be waived if it is determined by
the abuse team that the account was disabled without
cause.
Abuse of Unlimited Traffic
Dot.Inc Solutions's customers are privileged to be
offered unlimited traffic for their websites. The
intention of Dot.Inc Solutions is to provide a large
space to serve web documents, not an off site storage
area for electronic files. All (90%) of your web pages
(html) must be 'linked' with files (.GIF, .JPEG, etc.)
stored on Dot.Inc Solutions's server. Websites that
are found to contain either/or no html documents, a
large number of unlinked files are subject to warning,
suspension or cancellation at the discretion of
Dot.Inc Solutions management. Any customer who
violates Dot.Inc Solutions's Policies in abusing
either space/site transfer will be notified and given
2 days to remedy the problem. If the problem is not
resolved within the allotted period, the client will
be billed for the overages.
To maintain the integrity of our shared hosting
service the following limitations apply:
-
Sites with banners, graphics or
cgi scripts running from their domain used on other
domains.
-
Sites with picture galleries
(This is any site where 50% of the files transferred
is graphics).
-
Sites offering download files or
archives (This is any site where 50% or more of
there monthly traffic is from file downloads).
-
Sites running multimedia files
(QuickTime, Real Audio, Real Video, MP3).
-
Sites acting as document
repositories or document storage/backup services.
For those that do not qualify for the unlimited
service, traffic will go unmonitored until you reach
20 GB per month. Thereafter, normal data transfer cost
of $10.00/1GB/month will be billed to your account. If
you want to pre-pay for bandwidth overages, you will
be billed $5.00/1GB/month.
Dot.Inc Solutions will be the sole arbiter as to what
constitutes a violation of this provision.
Unsolicited Email (Spam)
Unsolicited commercial advertisements (spam) are not
allowed in e-mail, and will likely result in account
cancellation.
Dot.Inc Solutions takes a zero-tolerance approach to
spam originating from our servers or for spam
advertising of domains hosted on our servers.
The following activities are not allowed:
-
Unsolicited bulk or commercial
messages ("spam"). This includes, but is not limited
to, bulk mailing of commercial advertising,
informational announcements, charity requests,
petitions for signatures, and political or religious
tracts. Such messages may only be sent to those who
have explicitly requested it from your domain.
-
Forging, altering or removing
electronic mail headers is prohibited. Any domain
sending stealth spam will be terminated without
warning and without refund.
-
Sending numerous copies of the
same or substantially similar message with the
intent to disrupt a server or account ("mail
bombing").
-
Spamming Newsgroups: Commercial
advertisements are unwelcome in most Usenet
discussion groups and on most e-mail mailing lists.
Inappropriate posting may result in account
cancellation. See the newsgroup or mailing list's
charter for whether advertising is allowed or not.
"Spamming," or sending a message to many different
off-topic newsgroups, is particularly unethical and
will be treated as such.
-
Mail may not be used to harass
or intimidate others. Harassment, whether through
language, frequency of messages, or size of
messages, is prohibited. Sending a single unwelcome
message may be considered harassment. If a recipient
asks to stop receiving e-mail, you must not send
that person any further messages.
-
Providing spamware (software
used to send bulk email or software used to harvest
email addresses) or links to sites providing
spamware is strictly prohibited and subject to
demand for removal or account cancellation.
Note: If you use the services of another provider
(including but not limited to the use of address lists
obtained from a third party vendor or provider) to
promote a website hosted by or through Dot.Inc
Solutions (spamvertising), then the provisions of the
above Policy shall apply as if the spam were sent
through our servers.
Penalty: Depending on the severity of your SPAMMING,
Dot.Inc Solutions reserves the right to charge you
between $1.00 - $100.00 PER SPAM sent through our
network. Your website content will also be confiscated
and it will be NEVER returned to you.
CGI Scripts
(This section does not apply to managed dedicated or
colocation servers.) Each shared Linux web hosting
account comes with its own cgi-bin, in which you are
free to use any* CGI scripts you wish. All CGI scripts
(Perl scripts with a .pl or .cgi extension) intended
for use on shared Windows 2003 web hosting accounts
are subject to approval by our NT Administrators.
*See the Server Resource Abuse section.
Server Resource Abuse
(This section does not apply to managed dedicated or
colocation servers.) Shared server accounts are
limited in use of the amount of server resources.
Shared server resource abuse includes any process or
service usage that affects normal shared server
operation, resources or connectivity, and which causes
a server to become overloaded. Shared server resources
include CPU and memory usage, number of concurrent
processes, number of concurrent port or database
connections and total bandwidth. Possible causes of
server resource abuse include, but are not limited to,
the use of: CGI, Perl, Sendmail, mySQL, MSSQL, PHP,
ASP, COLDFUSION, HTTP, SMTP, POP3 and FTP. If server
resource abuse is detected, possible actions include,
but are not limited to: disabling of the offending
script or scripts, disabling of the specific service,
disabling of the entire account or account
cancellation. If server overload is a result of server
resource abuse, these actions will be taken without
prior notice or warning.
Child Pornography
Our policy on child pornography is zero tolerance.
Dot.Inc Solutions will cooperate fully with any
criminal investigation into a Customer's violation of
the Child Protection Act of 1984 concerning child
pornography. Customers are ultimately responsible for
the actions of their clients over the Dot.Inc
Solutions network, and will be liable for illegal
material posted by their clients.
According to the Child Protection Act, child
pornography includes photographs, films, video or any
other type of visual presentation that shows a person
who is or is depicted as being under the age of
eighteen years and is engaged in or is depicted as
engaged in explicit sexual activity, or the dominant
characteristic of which is the depiction, for a sexual
purpose, of a sexual organ or the anal region of a
person under the age of eighteen years or any written
material or visual representation that advocates or
counsels sexual activity with a person under the age
of eighteen years.
Violations of the Child Protection Act may be reported
to the U.S. Customs Agency at 1-800-BEALERT
Chat Rooms
We do not allow clients to install their own chat
rooms within a shared hosting account, without
approving it with the Dot.Inc Solutions Support Team.
Most chat rooms tend to be large system hogs and we
cannot allow it as an account option. However, we do
provide a choice of Java chat rooms for a small extra
charge that will more than fill your needs and run
without hindering the performance of the machine for
others. Note: Parachat chat rooms do not apply to this
rule. They are perfectly fine to install.
Abuse of SMTP Mail Server
We do not allow clients to send more than 2000 pieces
of e-mail per day from a shared hosting account. If
you do send more than 2000 pieces of e-mail per day,
your account will be placed on hold for Network Abuse.
If you are sending legitimate e-mails and they total
more than 2000 per day your account will be moved to a
special server that is specifically designed to handle
high volumes of e-mail. You will be charged
$50.00/month in addition to your regular hosting
charges if your account is moved to this server.
Please contact
info@dotinc.com to have your domain moved.
Background Running Programs
We may allow programs to run continually in the
background. These are considered on a one-to-one basis
and an extra charge will be incurred based on system
resources used and operational maintenance needed.
(this section does not apply to managed dedicated
servers)
IRC
We currently do not allow IRC IRC clients or IRC bots
to be operated on any of our servers. In addition, IRC
servers are not permitted on our network. Anyone found
to be in violation of this policy risks immediate
account termination.
Current Contact Information
Current customers must provide Dot.Inc Solutions with,
and keep current and up to date, good contact
information including full address, email, phone, and
fax numbers. Dot.Inc Solutions uses contact
information to reach customers during network
emergencies, server downtime, maintenance windows and
in case there are billing issues with your account.
Failure to keep contact information up to date could
lead to temporary account suspension until the
information is updated.
Abuse of Dedicated/Colocation Bandwidth Allotments
Dot.Inc Solutions's customers are privileged to be
offered large amounts of bandwidth and monthly
transfer to their servers. The intention of Dot.Inc
Solutions is to provide large bandwidth allotments to
businesses and consumers to serve as connections for
their websites and web documents ("normal usage," and
not for off-site storage areas for electronic
documents and files. All (90%) of your web pages
(.html) must be 'linked' with files (.GIF, .JPEG, .WMV,
.RA, etc.) stored on Dot.Inc Solutions's server.
Websites that are found to contain either/or no html
documents, a large number of unlinked files are
subject to warning, suspension or cancellation at the
discretion of Dot.Inc Solutions management. Any
customer who violates Dot.Inc Solutions's Policies in
abusing bandwidth allotments and site transfer will be
notified and given 2 days to remedy the problem. If
the problem is not resolved within the allotted
period, the client will be billed for the overages.
To maintain the integrity of our dedicated and
colocation server networks the following server
limitations apply if your site is not deemed as
"normal usage:"
Servers that contain:
-
Sites with banners, graphics or
cgi scripts running from their domain used on other
domains.
-
Sites with picture galleries
(This is any site where 50% of the files transferred
is graphics).
-
Sites offering download files or
archives (This is any site where 50% or more of
there monthly traffic is from file downloads).
-
Sites running multimedia files
(QuickTime, Real Audio, Real Video, MP3).
-
Sites acting as document
repositories or document storage/backup services.
-
Sites where 30% or more of the
files or graphics are linked to by outside
off-network third-parties
For those server uses that are not classified under
"normal use," and fit within any of the "limitation
categories" above, the customer's server is limited to
200 GB of monthly transfer and not to exceeed 2 Mbits/sec
of sustained bandwidth, whichever is greater based on
peak usage. The customer will be billed at $10.00/GB
or $150/mbit for any overage incurred
Window 2000/2003 Based Dedicated Servers
Subscribers are prohibited from allowing more than
five (5) authenticated users of the Microsoft Windows
Server Operating Systems under Microsoft licensing
terms and could create liability issues with Microsoft
Corporation if violated.
Customer agrees not to remove, modify or obscure any
copyright, trademark or other proprietary rights
notices that appear on Software Products or that
appear during the use of Software Products. Customer
further agrees not to reverse engineer, decompile, or
disassemble the Software Products.
Dot.Inc Solutions may provide you access to other
third party software and/or services ("Third Party
Products ") through reseller relationships Dot.Inc
Solutions has established with certain commercial
software and licensing vendors, including without
limitation, Microsoft Corporation ("Third Party
Vendors"). Unless otherwise notified, Customer
understands that product support for Third Party
Products is provided by Dot.Inc Solutions and not by
the Third Party Vendor. Neither Dot.Inc Solutions nor
any Third Party Vendor makes any representations or
warranties, express or implied, regarding any Third
Party Products. Customer expressly acknowledges and
agrees that use of third party products is at
customer's sole risk and such third party products are
provided "as is" and without representation or
warranty of any kind from Dot.Inc Solutions or any
third party vendor, including without limitation, any
implied warranty of merchantability, fitness for a
particular purpose, accuracy or completeness of
responses or results, correspondence to description,
or non-infringement of third party rights.
To the maximum extent permitted by applicable law,
neither Dot.Inc Solutions nor any third party vendor
will be legally responsible for any damages, whether
direct, indirect, or consequential, arising from the
use or inability to use any third party product.
Customer agrees to observe the terms of any license
and/or applicable end user subscriber agreement for
third party products and that customer shall be fully
liable to third party vendors and Dot.Inc Solutions
with respect to any improper use of such third party
products or violation of license agreements with them
and/or applicable end user subscriber agreements.
Excessive Use/Overages
You will not exceed the bandwidth, storage and E-mail
usage limits outlined by your particular web hosting
package. If you use any bandwidth or storage space in
excess of the agreed upon number of megabytes per
month or if you exceed E-Mail storage and attachment
size limitations, Dot.Inc Solutions may, in its sole
discretion, assess you with additional charges. If
Dot.Inc Solutions elects to take any corrective
action, Dot.Inc Solutions will not refund any unused
pre-paid fees. Your use of your account and access to
it is your responsibility. You are responsible for any
unauthorized access to your account resulting in
bandwidth, storage and/or E-mail usage exceeding the
limits outlined in your particular web hosting package
specifications and resultant charges. Bandwidth
overages are currently billed at $10/GB/month. Disk
space overages are currently billed at $.25/MB/month.
Email attachments overages are currently billed at
$.10 per email over 10MB.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees
are charged for all new accounts and major account
changes and are non-refundable. All pricing is
guaranteed for the term of pre-payment. Dot.Inc
Solutions reserves the right to change prices at any
time, unless other terms have been agreed upon. Credit
card accounts are subject to login deactivation upon
the card declining for charges within 48 hours of
email notification. Any account not brought current
within a week (7 days) of e-mail notice or exceeding
this time frame in any way is subject to complete
account deactivation. The customer is responsible for
all money owed on the account from the time it was
established to the time that the customer notifies
Dot.Inc Solutions at
info@dotinc.com to request for termination of
services. All payment is in U.S. currency.
Dot.Inc Solutions will bill each client $50.00 per
returned check, per wire transfer received and per
credit card chargeback received. All Dot.Inc Solutions
accounts are setup on anniversary billing cycles. Your
particular billing cycle corresponds to the contract
length that was initially chosen at setup. Your
account will automatically renew at this length. There
is no fee to change to a shorter billing cycle at the
end of the current cycle. However, if you wish to
change to a shorter billing cycle, during a current
cycle, there will be a $50.00 fee. Please contact the
billing department at
billing@dotinc.com
should you wish to change your anniversary billing
cycle.
Any account that is not brought current prior to
deactivation will be charged a $25.00 reactivation fee
as well as a $15.00 late charge, per domain
deactivated. In addition, if your credit card declines
for any reason Dot.Inc Solutions will charge your
account an additional $1.00 service charge every time
your card is declined. Dot.Inc Solutions may impose a
debt service charge equal to one and one-half percent
(1.5%) of the overdue balance (or such lesser amount
as may be required by law) for each month or fraction
thereof the overdue amount remains unpaid. All taxes,
fees and governmental charges relating to the Services
provided hereunder (other than income taxes of Dot.Inc
Solutions) shall be paid by Customer.
Dot.Inc Solutions accepts paper checks, as well as
credit cards, wire transfers, money orders, cashiers
checks and cash from customers for payment of web
hosting services and fees associated with your
account. However, there will be a $5.00/month
processing fee for each customer paying by paper check
and a $50/transaction fee for customers paying by wire
transfer (no additional fee for credit cards, money
orders, cashiers checks and cash). Additionally, if
you decide to switch your payment method of billing
cycle you will be charged a $10 processing fee for
that change.
Cancellation
Dot.Inc Solutions reserves the right to cancel service
at any time. All fees paid in advance of cancellation
will be pro-rated and paid by Dot.Inc Solutions if
Dot.Inc Solutions institutes its right of
cancellation. Any violation of policies which results
in extra costs will be billed to the customer (i.e.
transfer, space etc.)
All of Dot.Inc Solutions's web hosting plans are
backed by a 30 day money back guarantee (*see
restrictions below). If you are not completely
satisfied with our services or support within the
first 30 days of your contract, you will be given a
full refund of the contract amount excluding setup
fees, domain registration fees, add-on/upgrade fees
and overages. Setup fees are refundable only if the
account order is canceled prior to account activation.
For web hosting contracts, dedicated servers and
colocation packages, the full contract amount less any
setup fees and overages will be refunded if Dot.Inc
Solutions is notified within the first 30 days
following activation. No refund is available after the
30th day. This policy does not apply to any additional
services such as overages, referrer logs, real
audio/video, additional disk space, additional pop
accounts, etc. Cancellations via email requests will
not constitute acceptance of any cancellation. Refunds
will be made by company check or issued back to your
credit card within 30 days of receipt of cancellation.
To receive your refund, you must terminate this
Agreement in the manner described in above and cease
using the Services. Cancellations are processed only
from 9 a.m. - 6 p.m. CST on Monday-Friday. No
cancellations are processed on holidays or weekends.
*Advanced Hosting Packages (Dedicated and Colocation
packages)
All advanced hosting packages must be cancelled
according to the terms outlined in your contract. A
cancellation notice must be submitted in writing 30
days in advance. Once the written cancellation notice
has been received, you will be contacted via email
regarding any restrictions or final obligations owed
on your contract.
*E-business In A Box
E-business In A Box packages are non-refundable once
the site has been approved and launched. If the
account is cancelled within the first 30 days and
production has not begun, the account can be cancelled
for a full refund excluding the setup fee and domain
registration fees.
*E-memories
E-memories packages are non-refundable once logins
have been activated by you. If the account is
cancelled within the first 30 days and the logins have
not been activated, you will be given a full refund
minus the setup fee.
*E-files
E-files packages are non-refundable once the logins
have been activated. If the account is cancelled
within the first 30 days and the logins have not been
activated, you will be given a full refund minus the
setup fee.
*Crazy Deals
All "Crazy Deals" are non-refundable. If the account
is cancelled within the first 30 days, only Dot.Inc
Solutions accounts credits are given for the full
amount excluding setup fees, domain registration fees,
add-on/upgrade fees and overages
Liability and Obligations on Cancellation
If the Agreement expires or is cancelled for any
reason, Dot.Inc Solutions is not liable to you because
of the expiration or cancellation for compensation,
reimbursement or damages on account of the loss of
prospective profits, anticipated sales, goodwill or on
account of expenditures, investments, leases or
commitments in connection with your business, or for
any other reason whatsoever flowing from the
termination or expiration. If you terminate this
Agreement, Dot.Inc Solutions will not relieve you of
any obligations to pay fees and costs accrued before
the termination date or any other amounts you owe to
Dot.Inc Solutions under this Agreement.
IP Address Overlap
Dot.Inc Solutions administers the network on which
customer servers reside. The customer cannot use IP
addresses which were not assigned to them by Dot.Inc
Solutions staff. Any server found using IPs which were
not officially assigned will be suspended from network
access until such time as the IP addresses overlap can
be corrected.
Material and Product Requirements
You must ensure that all material and data placed on
Dot.Inc Solutions's equipment is in a condition that
is "server-ready," which is in a form requiring no
additional manipulation by Dot.Inc Solutions. Dot.Inc
Solutions will make no effort to validate any of this
information for content, correctness or usability. If
your material is not "server-ready", Dot.Inc Solutions
may reject this material. Dot.Inc Solutions will
notify you of its refusal of the material and afford
you the opportunity to modify the material to satisfy
Dot.Inc Solutions's requirements. Use of the Services
requires a certain level of knowledge in the use of
Internet languages, protocols and software. This level
of knowledge varies depending on the anticipated use
and desired content of your website. You must have the
necessary knowledge to create and maintain a website.
Dot.Inc Solutions does not provide this knowledge or
customer support outside of the Services.
Intellectual Property Rights
Material accessible to you through Dot.Inc Solutions's
services may be subject to protection under the United
States or other copyright laws, or laws protecting
trademarks, trade secrets or proprietary information.
Except when expressly permitted by the owner of such
rights, you must not use Dot.Inc Solutions or its
servers and network in a manner that would infringe,
violate, dilute or misappropriate any such rights,
with respect to any material, which you access or
receive through the Dot.Inc Solutions network. If you
use a domain name in connection with Dot.Inc Solutions
or similar service, you must not use that domain name
in violation of any trademark, service mark, or
similar rights of any third party.
Network Security
Customers may not use the Dot.Inc Solutions network
with an attempt to circumvent user authentication or
security of any host, network, or account. This
includes, but is not limited to:
-
accessing data not intended for
the customer logging into a server or account the
customer is not expressly authorized to access
-
password cracking
-
forging any TCP/IP packet header
or any part of the header information in any e-mail
or newsgroup posting
-
attempting to probe, scan or
test the vulnerability of a system or network or to
breach security or authentication measures without
proper authorization
-
probing the security of other
networks in search of weakness
-
or violation of any other
organization's security policy
Customers may not attempt to interfere or deny service
to any user, host, or network. This includes, but is
not limited to:
Dot.Inc Solutions will cooperate fully with
investigations of violations of systems or network
security at other sites, including cooperating with
law enforcement authorities in the investigation of
suspected criminal violations. Users who violate
system or network security may incur criminal or civil
liability. You are solely responsible for any security
breaches affecting servers or accounts under your
control. If your server or website is responsible for
or involved in an attack on or unauthorized access
into another server or system, Dot.Inc Solutions will
shut it down immediately. You will pay any charges
resulting from the cost to correct security breaches
affecting Dot.Inc Solutions or any of its other
customers.
Shared Hosting Account/Dedicated Server Security
You are responsible for any misuse of your account,
even if the inappropriate activity was committed by a
friend, family member, guest or employee. Therefore,
you must take steps to ensure that others do not gain
unauthorized access to your account. In addition, you
may not use your account to breach security of another
account or attempt to gain unauthorized access to
another network or server.
-
Your password provides access to
your account. It is your responsibility to keep your
password secure.
-
Sharing your password and
account access with unauthorized users is
prohibited. You should take care to prevent others
from using your account since you will be held
responsible for such use.
-
Attempting to obtain another
user's account password is strictly prohibited, and
may result in termination of service.
-
You must adopt adequate security
measures to prevent or minimize unauthorized use of
your account.
-
You may not attempt to
circumvent user authentication or security of any
host, network or account. This includes, but is not
limited to, accessing data not intended for you,
logging into or making use of a server or account
you are not expressly authorized to access, or
probing the security of other networks. Use or
distribution of tools designed for compromising
security is prohibited. Examples of these tools
include, but are not limited to, password guessing
programs, cracking tools or network probing tools.
-
You may not attempt to interfere
with service to any user, host or network ("denial
of service attacks"). This includes, but is not
limited to, "flooding" of networks, deliberate
attempts to overload a service, and attempts to
"crash" a host.
Customers who violate systems or network security may
incur criminal or civil liability. Dot.Inc Solutions
will cooperate fully with investigations of violations
of systems or network security at other sites,
including cooperating with law enforcement authorities
in the investigation of suspected criminal violations.
Electronic Commerce
You will be solely responsible for the development,
operation and maintenance of your online store and
products and all contents and materials appearing
online or on your products, including without
limitation (a) the accuracy and appropriateness of
content and materials appearing within the store or
related to your products, (b) ensuring that the
content and materials appearing within the store or
related to your products do not violate or infringe
upon the rights of any third party, and (c) ensuring
that the content and materials appearing within the
store or related to your products are not libelous or
otherwise illegal. You will be solely responsible for
the final calculation and application of shipping and
sales tax. You will also be solely responsible for
accepting, processing, and filling any customer
orders, and for handling any customer inquiries or
complaints arising there from.
You are also responsible for the security of any
customer credit card numbers and related customer
information you may access as a result of conducting
electronic commerce transactions through your website.
You will keep all such information confidential and
will use the same degree of care and security as you
use with your confidential information.
Static/Dynamic Content Caching
You expressly (i) grant to Dot.Inc Solutions a license
to cache the entirety of your website, including
content supplied by third parties, hosted by Dot.Inc
Solutions under this Agreement and (ii) agree that
such caching is not an infringement of any of your
intellectual property rights or any third party's
intellectual property rights.
IP Address Ownership
Dot.Inc Solutions shall maintain and control ownership
of all IP numbers and addresses that may be assigned
to you by Dot.Inc Solutions and Dot.Inc Solutions
reserves, in its sole discretion, the right to change
or remove any and all such IP numbers and addresses.
Domain Name Registration
Customer agrees to pay Dot.Inc Solutions prior to the
effectiveness of the desired domain name registration,
the then-current amounts set forth in the Dot.Inc
Solutions price schedule for the initial registration
of the domain name and, should Customer choose to
renew the registration, subsequent renewals of the
registration. All fees are non-refundable, in whole or
in part, even if Customer's domain name registration
is suspended, cancelled or transferred prior to the
end of Customer's then current registration term.
Dot.Inc Solutions reserves the right to change fees,
surcharges, renewal fees or to institute new fees at
any time, for any reason, at its sole discretion.
Customer's requested domain name will not be
registered unless and until we receive actual payment
of the registration fee, and have confirmed Customer's
registration in an email from Dot.Inc Solutions to the
email address indicated in Customer's registration
application. In the event of a charge-back by a credit
card company (or similar action by another payment
provider allowed by Dot.Inc Solutions) in connection
with the payments of the registration fee for
Customer's domain name registration, Customer agrees
and acknowledges that the domain name registration
shall be transferred to Dot.Inc Solutions as the
paying entity for that registration to the registry
and that we reserve all rights regarding such domain
name including, without limitation, the right to make
the domain name available to other parties for
purchase. Dot.Inc Solutions will reinstate Customer's
domain name registration solely at Dot.Inc Solutions's
discretion, and subject to our receipt of the initial
registration or renewal fee and our then-current
reinstatement fee.
Copyright Infringement
DIGITAL MILLENNIUM COPYRIGHT ACT
Notice and Procedure for Making Claims of Copyright
Infringement
Pursuant to Title 17, United States Code, Section
512(c)(2), all notifications of claimed copyright
infringement on the Dot.Inc Solutions system or
website should be sent ONLY to our Designated Agent.
NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR
NOTIFYING Dot.Inc Solutions THAT YOUR COPYRIGHTED
MATERIAL MAY HAVE BEEN INFRINGED.
WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU
KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS
INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL
PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT
COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY
COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE
THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR
MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL
PROSECUTION FOR PERJURY.
DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT
INFRINGEMENT (e.g. REQUESTS FOR TECHNICAL ASSISTANCE
OR CUSTOMER SERVICE, REPORTS OF E-MAIL ABUSE, etc.) TO
THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A
RESPONSE IF SENT TO THAT CONTACT.
Written notification must be submitted to the
following Designated Agent:
Dot.Inc Solutions, Inc.
84 Russel Street, Rt. 9
Hadley, Massachusetts 01035
Fax: 413-825-0219
info@dotinc.com
Under Title 17, United States Code, Section
512(c)(3)(A), the Notification of Claimed Infringement
must include the following:
-
Physical or electronic signature
of a person authorized to act on behalf of the
copyright owner.
-
Identification of the
copyrighted work claimed to have been infringed or a
representative list if multiple works are involved.
-
Identification of the material
that is claimed to be infringing that should be
removed or access to disabled and information
reasonably sufficient to enable the online service
provider to locate the material (usually a URL to
the relevant page).
-
Information reasonably
sufficient to allow the online service provider to
contact the complaining party (address, phone
number, e-mail address).
-
Statement that the complaining
party has "a good faith belief that use of the
material in the manner complained of is not
authorized by the copyright owner, its agent or the
law."
-
Statement that the information
in the notice is accurate, and under penalty of
perjury, that the complaining party is authorized to
act on behalf of the copyright owner.
Lawful Purpose
Dot.Inc Solutions reserves the right to refuse service
to anyone. Customers may only use Dot.Inc Solutions
server for lawful purpose. Transmission of any
material in violation of any Federal, State or Local
regulation is prohibited. This includes, but is not
limited to copyrighted material, material legally
judged to be threatening or obscene, and material
protected by trade secrets. The designation of any
materials as such described above is left entirely to
the discretion of Dot.Inc Solutions management.
Regardless of the place of signing this agreement, the
client agrees that for purposes of venue and
jurisdiction this contract was entered into and
performed in Tarrant County, Texas, and any dispute
will be litigated or arbitrated in Tarrant County,
Texas. Customer further waives all objections to venue
or jurisdiction and acknowledges that venue and
jurisdiction in any such litigation will be held in
Tarrant County Courts. IN NO EVENT SHALL Dot.Inc
Solutions'S MAXIMUM LIABILITY EXCEED FIVE HUNDRED
($500.00) DOLLARS FOR ANY REASON.
Indemnification
CUSTOMER AGREES THAT IT SHALL
DEFEND, INDEMNIFY, SAVE AND HOLD Dot.Inc Solutions
HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES,
LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE
ATTORNEY'S FEES ASSERTED AGAINST Dot.Inc Solutions,
ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES,
THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR
PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT
SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS.
CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS
Dot.Inc Solutions AGAINST LIABILITIES ARISING OUT OF;
(1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY
PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION
WITH Dot.Inc Solutions'S SERVER; (2) ANY MATERIAL
SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY
INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY;
(3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE
PRODUCTS SOLD TO CUSTOMER FROM Dot.Inc Solutions'S
SERVER.
Disclaimer
Dot.Inc Solutions WILL NOT BE
RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER.
Dot.Inc Solutions MAKES NO WARRANTIES OF ANY KIND,
EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Dot.Inc
Solutions DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS
OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG
DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED
BY Dot.Inc Solutions AND ITS EMPLOYEES. Dot.Inc
Solutions RESERVES THE RIGHT TO REVISE ITS POLICIES AT
ANY TIME.
CUSTOMER SHALL NOT TRANSFER OR
ASSIGN THIS AGREEMENT WITHOUT THE PRIOR WRITTEN
CONSENT OF Dot.Inc Solutions. HOWEVER, Dot.Inc
Solutions MAY ASSIGN THE CUSTOMER'S CONTRACT, IN PART
OR IN WHOLE, AT ANYTIME WITHOUT CONSENT FROM OR NOTICE
TO THE CUSTOMER. Dot.Inc Solutions RESERVES RIGHT TO
CANCEL CUSTOMERS RIGHTS UNDER THIS CONTRACT AT ANYTIME
WITHOUT FURTHER OBLIGATION.
ALL SUB-NETWORKS, RESELLERS AND
DEDICATED SERVERS OF Dot.Inc Solutions MUST ADHERE TO
THE ABOVE POLICIES.
FAILURE TO FOLLOW ANY TERM OR
CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT
DEACTIVATION.
AUP/TOS Revisions
Dot.Inc Solutions RESERVES THE
RIGHT TO REVISE, AMEND, OR MODIFY THIS AUP/TOS AND ALL
OF OUR OTHER POLICIES AND AGREEMENTS AT ANY TIME AND
IN ANY MANNER. NOTICE OF ANY REVISION, AMENDMENT, OR
MODIFICATION WILL BE DEEMED WHEN THE NEW INFORMATION
IS POSTED WITHIN THIS DOCUMENT OR ANY OTHER ONLINE
AGREEMENTS. CUSTOMERS WILL NOT NECCESSARILY BE
NOTIFIED IN WRITING OF THESE CHANGES. PLEASE CHECK
THIS AND ALL OTHER Dot.Inc Solutions AGREEMENTS AND
DOCUMENTS FREQUENTLY FOR CHANGES.
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